Chapter 20. Additional applications

Table of Contents

Calendar
Content manager
File manager
Web mailer
FAQ
System status

Abstract

You can install additional application packages to extend the functionality of the OTRS framework. You can install packages via the package manager in the adminarea. The package manager downloads the applications from an online repository and manages package dependencies. It is also possible to install packages from local files, in case your OTRS system does not have a direct internet connection.

Calendar

You can edit and view both private andr public user-based appointments With the web-based calendar.