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This is the central place for OTRS administrators. Here you can alter your configuration, install additional packages such as FAQ and ITSM, add queues and users, and much more.
You start the Admin area by clicking the Admin link in the navigation bar of the agent interface. The link is only displayed if you are a member of the admin group. On a new installation you can log in with the login root@localhost and the password root.
Please change the password for this account as soon as possible via the user preferences page, because this is a default password on OTRS systems.